HolySnap Refund Policy
Last updated: October 9, 2026
14-day money-back guarantee
If HolySnap Pro isn't right for you, you can get a full refund within 14 days, for any reason.
- Lifetime: within 14 days of the date you bought it.
- Annual: within 14 days of the date you bought it, or of the date your subscription last renewed.
How to get a refund
Email hello@holysnap.app from the address you used at checkout, or include that address or your Paddle order number in your message. You can also contact Paddle directly through the link in your Paddle receipt.
Refunds are issued by Paddle.com, our online reseller and Merchant of Record, to your original payment method. How long the money takes to appear depends on your bank or card provider.
After a refund, HolySnap Pro is turned off for that purchase. The captures you have already made stay on your device.
Cancelling an annual plan
You can cancel your annual plan at any time, through the link in your Paddle receipt or by emailing hello@holysnap.app. It will not renew, and Pro stays active until the end of the year you paid for.
Questions
Write to hello@holysnap.app. Our Terms of Service (https://holysnap.app/terms) and Privacy Policy (https://holysnap.app/privacy) are on this website too.